Contact Customer Support

If you need assistance installing or troubleshooting your product, contact us by using one of these methods:

Knowledge Base: www.hsmknowledgebase.com

Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal provides an easy way to report your problem or ask your question.

Technical Support Portal: www.hsmsupportportal.com

You can use the Technical Support Portal to report your problem or to search our Knowledge Base for immediate solutions to your technical issues. With the Portal, you can submit and track your questions online and send and receive attachments.

Web form: www.hsmsupportportal.com

You can contact our technical support team directly by filling out our online support form. Enter your contact details and the description of the question or problem.

Telephone: www.honeywellaidc.com/locations

For our latest contact information, please check our website.